Terms & Conditions of Booking
Booking Confirmation
Following your booking and confirmed deposit payment you will receive a receipt /Invoice confirming your payment. Deposits are non-refundable and may only be transferred at the park’s discretion. All booking balances must be paid prior to arrival.
Conditions of Booking
We reserve the right to decline or terminate the booking of any guest(s) whose party make-up or behaviour interferes or may interfere with the general comfort of other guests. In this event no refunds will be made. Tynllwyn Caravan Park & its facilities are intended for family holidays. We are therefore sorry that we cannot accept any parties of single people, unless by prior agreement with us directly.
Arrival & Departure time
Your pitch should be available from 1pm on the day of arrival, if you are going to arrive after 5pm please let us know.
Your pitch should be vacated and clear by no later than 12 noon on the day of departure.
Due to the current trend for larger tents, awnings, motorhomes and caravans, anyone arriving with a unit ( including all guy ropes and additional pup tents and gazebos ) that will not fit within the pitching area may be asked to leave or move pitch ( if available ).
Any request for a specific area of the site when booking cannot be guaranteed, especially during the peak time of school holidays, we reserve the right to alter pitches to accommodate, this will only be done in extreme circumstances.
Once you have arrived on site no refunds can be given if, for any reason, you decide to leave before the confirmed departure date.
Children
Children remain the responsibility of their parents or guardians at all times. It is particularly important that you always know where your children are, and that you provide adequate supervision for them at all times.
Holiday Amendments & Cancellations
Changes to your holiday during your stay
We cannot accept responsibility or compensation for circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.
Amendments to your booking
After you have paid your Deposit you may wish to change some elements of the Holiday, e.g. type of accommodation or duration. We will try to meet your request. It may be necessary to cancel your break due to illness, accident or change of circumstances. We cannot guarantee a full refund; however, we will endeavour to come to an arrangement. Failure to arrive without satisfactory explanation or written cancellation will not be entitled to a transfer of stay. Bookings may not be able to be amended within 28 days of arrival, we recommend purchasing holiday insurance, to help for those unforeseen events.
If we make any major alterations to your booking
We try very hard to provide all facilities as advertised on our website. It may however be necessary to make some alterations in advance of your holiday. If such a change is necessary, we will endeavour to advise you via email as soon as possible.
If we cancel your booking
We always endeavour not to change the date or cancel your booking, but in exceptional circumstances this may be necessary. We will inform you of the change of date or cancellation as soon as possible and give you the following options.
A. accept the alternative arrangements as notified to you
B. choose another available break from us at the advertised price
C. cancel your holiday with a full refund of any money you have paid
PLEASE NOTE
* Speed Limit 5mph exists on site at all times.
* Radios, Tv's, voices must be volumed down so that no annoyance is caused to other guests.
* The movements of traffic between midnight and 7am should be kept to an absolute minimum.
* Dogs must be kept on a lead at all times.
* Please raise your disposable BBQ's off the ground so as not to scorch the grass.
* Plots should be vacated by 12.noon
* We cannot give refunds.
* Strictly NO OPEN FIRES
* The Park operates a zero tolerance policy to abusive, aggressive, troublesome behaviour to the management or
other customers.
* The Management holds the right to ask anyone who is breaking the above terms to leave the park.
* No Kite Flying due to overhead electric cable
* Stream on site that can be fast flowing
*EV's must not be charged from either Static Caravan or Tent/Touring pitch due to safety issues - All vehicle charging must be done via dedicated EV charging points provided.
Invoice for your stay will be sent to you and must be paid in full prior to your visit either over the phone or by BACS – Name and arrival date as reference - A/C No. 43757285. Sort Code 20-35-47.Account name- Tynllwyn Caravan Park Ltd
We will then send a receipt and a map to show what pitch you have been allocated.
Following your booking and confirmed deposit payment you will receive a receipt /Invoice confirming your payment. Deposits are non-refundable and may only be transferred at the park’s discretion. All booking balances must be paid prior to arrival.
Conditions of Booking
We reserve the right to decline or terminate the booking of any guest(s) whose party make-up or behaviour interferes or may interfere with the general comfort of other guests. In this event no refunds will be made. Tynllwyn Caravan Park & its facilities are intended for family holidays. We are therefore sorry that we cannot accept any parties of single people, unless by prior agreement with us directly.
Arrival & Departure time
Your pitch should be available from 1pm on the day of arrival, if you are going to arrive after 5pm please let us know.
Your pitch should be vacated and clear by no later than 12 noon on the day of departure.
Due to the current trend for larger tents, awnings, motorhomes and caravans, anyone arriving with a unit ( including all guy ropes and additional pup tents and gazebos ) that will not fit within the pitching area may be asked to leave or move pitch ( if available ).
Any request for a specific area of the site when booking cannot be guaranteed, especially during the peak time of school holidays, we reserve the right to alter pitches to accommodate, this will only be done in extreme circumstances.
Once you have arrived on site no refunds can be given if, for any reason, you decide to leave before the confirmed departure date.
Children
Children remain the responsibility of their parents or guardians at all times. It is particularly important that you always know where your children are, and that you provide adequate supervision for them at all times.
Holiday Amendments & Cancellations
Changes to your holiday during your stay
We cannot accept responsibility or compensation for circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.
Amendments to your booking
After you have paid your Deposit you may wish to change some elements of the Holiday, e.g. type of accommodation or duration. We will try to meet your request. It may be necessary to cancel your break due to illness, accident or change of circumstances. We cannot guarantee a full refund; however, we will endeavour to come to an arrangement. Failure to arrive without satisfactory explanation or written cancellation will not be entitled to a transfer of stay. Bookings may not be able to be amended within 28 days of arrival, we recommend purchasing holiday insurance, to help for those unforeseen events.
If we make any major alterations to your booking
We try very hard to provide all facilities as advertised on our website. It may however be necessary to make some alterations in advance of your holiday. If such a change is necessary, we will endeavour to advise you via email as soon as possible.
If we cancel your booking
We always endeavour not to change the date or cancel your booking, but in exceptional circumstances this may be necessary. We will inform you of the change of date or cancellation as soon as possible and give you the following options.
A. accept the alternative arrangements as notified to you
B. choose another available break from us at the advertised price
C. cancel your holiday with a full refund of any money you have paid
PLEASE NOTE
* Speed Limit 5mph exists on site at all times.
* Radios, Tv's, voices must be volumed down so that no annoyance is caused to other guests.
* The movements of traffic between midnight and 7am should be kept to an absolute minimum.
* Dogs must be kept on a lead at all times.
* Please raise your disposable BBQ's off the ground so as not to scorch the grass.
* Plots should be vacated by 12.noon
* We cannot give refunds.
* Strictly NO OPEN FIRES
* The Park operates a zero tolerance policy to abusive, aggressive, troublesome behaviour to the management or
other customers.
* The Management holds the right to ask anyone who is breaking the above terms to leave the park.
* No Kite Flying due to overhead electric cable
* Stream on site that can be fast flowing
*EV's must not be charged from either Static Caravan or Tent/Touring pitch due to safety issues - All vehicle charging must be done via dedicated EV charging points provided.
Invoice for your stay will be sent to you and must be paid in full prior to your visit either over the phone or by BACS – Name and arrival date as reference - A/C No. 43757285. Sort Code 20-35-47.Account name- Tynllwyn Caravan Park Ltd
We will then send a receipt and a map to show what pitch you have been allocated.